Amber, PR & Reputation Guardian
Amber protects KLW's name across the web. She scans reviews and mentions, surfaces issues fast, and drafts owner replies in your tone. Nothing publishes without your approval.
Agent #06
On dutyHi, I'm Amber.
I monitor Google, Yelp, Facebook, and major review sites for KLW. I surface social mentions and sentiment trends, then draft owner replies for both positive and negative reviews. You stay in control, nothing publishes without your green light.
Amber doesn't post anything on her own. Every draft, scan, and flag lands in one of two places for your approval.
Quick scan
Top reviews + recent mentions across Google and Facebook. Surface anything urgent.
Deep scan
Google, Yelp, Facebook, Instagram, TikTok, and local Nashville groups. Sentiment trends and reply drafts.
Full scan
Everything in Deep, plus web/press mentions, competitor benchmarking, and a full reputation report.
Review Reply Drafts
Reads every new Google, Yelp, and Facebook review and drafts a brand-on, HIPAA-safe reply for your approval.
Social Mention Monitoring
Watches Instagram, TikTok, X, and local Nashville groups for KLW mentions. Flags sentiment and tags urgency.
Reputation Alerts
Pings you when a 1, or 2 star review lands or a complaint trends. Suggests a private outreach script.
Press Release & Pitch Writing
Drafts press releases, local journalist pitches, and partnership outreach to Nashville plastic surgeons.
Testimonial Repurposing
Turns 5 star feedback into IG captions, Google posts, and printable office cards. Always asks before posting.
Local SEO Posts
Writes weekly Google Business posts and FAQ answers focused on post-op recovery in Nashville.
- 1 credit is about 7,500 tokens of AI work. Top up at $1 = 1 credit.
- Credits are only spent when Amber produces something, a reply, a pitch, or a scan batch.
- Approvals, edits, and previewing drafts are free.
- You can cap monthly PR spend in Plan & Credits. Amber will pause and notify you when the cap is hit.